Generator Service Software — RouteHouse
RouteHouse edition · Available now

Every generator you service, on record — and back on the schedule every year.

RouteHouse is generator service software: make, model, serial and warranty date saved on every property. Maintenance, load bank and transfer-switch tests on a branded report. And a due list that turns every install into a maintenance plan.

Rental fleet included on every plan · Works offline with no signal · Installs from a link · Priced by the truck, unlimited users

Sample PM report · illustrative data
Annual PM — 22 kW standbyNatural gas · air-cooled
Engine hours412.6 h
As foundReady to run · no faults
Oil, filter, plugs, air filterChanged
Battery12.7 V · load test pass
Output241 V · 60.0 Hz
Transfer / retransferVerified
Exercise cycleWeekly · verified
Manufacturer warrantyOn file · exp. 2029
Next PMDue in 12 months
Every generator on file — serial to warranty date
PM and load bank on a branded report
NFPA 110 testing documented
Every install back on the schedule

“We are very happy. RouteHouse has been great to work with!”

— 815 Septic Guy Verified customer

The lead feature

Every customer’s generator, on file

Not a notes field — an equipment record on the property, in front of the tech on every visit. No more calling the office for a serial number from somebody’s side yard.

  • Everything about the unit. Make, model, serial number, rated kW, fuel — natural gas, propane, diesel or bi-fuel — install year, transfer switch and exerciser schedule.
  • The warranty date, where the tech can see it. The manufacturer warranty expiry is saved on the unit, so the PM that keeps it alive doesn’t get skipped.
  • Commercial detail too. Whether the unit has remote monitoring, and its NFPA 110 level, recorded on the property for the shops servicing life-safety systems.
  • Works with whatever you service. Generac, Kohler, Cummins… RouteHouse records what’s on the pad, whoever built it.
Sample equipment record · illustrative data
Standby generatorOn the property
Make / modelAir-cooled home standby
SerialOn file
Rated kW22 kW
FuelNatural gas
Installed2021
Transfer switch200 A service-rated ATS
ExerciserWeekly · Tue 10:00
Warranty expires2029
Remote monitoringYes — noted
Residential or commercial

Two kinds of generator business, one app

Some dealers live on home standby maintenance plans; some shops keep hospitals and senior living facilities documented. RouteHouse is built for both, on the same login and the same set of trucks.

Residential dealer

You live on annual maintenance plans

Air-cooled home standby units — installs, annual PMs and the storm calls. The work comes back every year, if somebody remembers to ask.

  • The due list turns every install into a maintenance plan the office is reminded to sell.
  • A branded PM report the homeowner keeps — and the record a warranty claim relies on.
  • Storm calls triaged as their own job type, with follow-ups raised from what the tech found.
  • Customers pay the invoice by card from a link — straight to your bank.
Commercial & life-safety shop

Your customers have to document the testing

Liquid-cooled and diesel units at senior living, medical, data rooms and municipal sites — under NFPA 110, with a facility manager who needs the paperwork.

  • Load %, duration and the full NFPA 110 test schedule, recorded on one report.
  • Block heater, remote annunciator and fuel quality on the same visit record.
  • Every visit dated and filed against the unit — the history an inspector asks for.
  • Multiple units per site, each with its own record and its own due date.
Built for generator dealers — not a generic job logger

The things generic field apps get wrong for generator service

An equipment registry, not a notes field

Make, model, serial, rated kW, fuel, install year, transfer switch, exerciser schedule, warranty expiry, remote monitoring and NFPA 110 level — saved on the property and in front of the tech on every visit.

The PM report that protects the warranty

Engine hours, as-found status and fault codes; oil, filters, plugs, coolant, belts, valve adjustment, battery and firmware; battery voltage and load test, output voltage and frequency, transfer and retransfer, exercise cycle verified — printed as a branded report the homeowner keeps, and the service record a manufacturer asks for when a warranty claim comes in.

Load bank and NFPA 110, documented

Load %, duration and the tests on the schedule — weekly inspection, monthly 30-minute run, annual load bank, 36-month 4-hour run, fuel quality — plus block heater and remote annunciator. One report the facility manager files. RouteHouse records and documents the testing; it doesn’t certify compliance.

Turn every install into a maintenance plan

RouteHouse tracks when each generator is due and puts it on the office’s Due & Renewals list — the same due engine behind the septic trade. For a residential dealer, that list is the recurring revenue you’re losing to forgetfulness today.

Monitoring alerts land in your schedule

Send your generator monitoring alerts to RouteHouse — each one lands in your schedule matched to the customer by serial number, and a fault can become an emergency job automatically. Works with alert emails from Generac Mobile Link and Mobile Link Fleet, Kohler Energy Management and other brands that email alerts.

Storm calls, triaged

“No power / emergency” is its own job type. When the tech finds a dead unit, the report raises the follow-ups automatically — weak battery, failed transfer switch, unit out of service — and the office gets a quote to chase.

Warranty callbacks, tracked

Repairs and installs carry your workmanship warranty window. When a customer inside it calls back, the office sees “under warranty” while booking and logs it as a no-charge callback in one tap. The terms are yours; RouteHouse tracks the window.

Offline, install-free & bilingual

Works with no signal in a basement mechanical room or a rural side yard, installs from a link (no app store needed), and runs in English or Español.

Paid before you leave the pad

The report becomes a branded PDF and an invoice with a pay link by email or text. Connect your own Stripe account — customers pay by card and the money goes straight to your bank.

A rental fleet, included

Every plan includes a rental fleet — up to 5 rental units on Solo, 25 on Growth, 75 on Pro — with the same tools as Generator Rental: a drop pin on every unit, day/week/4-week rates at the best combination, hour-meter overtime and fuel billed on return. No second edition to buy.

Customer’s generator down? Book a loaner

The tech who finds a dead unit reserves a rental for that address straight from the job — delivery on today’s schedule, pickup on the end date, booked at 24 run hours a day so the outage customer isn’t hit with overtime.

One platform, every trade

Standby Power rides on the RouteHouse multi-trade system — one login, one customer book, one set of trucks. Add any other RouteHouse trade at 40% off.

A PM visit, start to finish

What a stop looks like on the app

1

Tap the job

The tech sees the day’s stops and taps the next address — with the unit’s make, model, serial, kW, fuel, transfer switch and last service already loaded.

2

Log it as found

Engine hours, status and any fault codes before anything gets touched — so the record shows what the unit looked like when you got there.

3

Service and test

Oil, filters, plugs, battery and firmware checked off as he goes; battery load test, output voltage and frequency, transfer and retransfer, exercise cycle verified. Load bank and NFPA 110 tests on the same visit.

4

Send the report

One tap sends the branded report and the invoice, raises follow-ups for anything that failed, and puts the next PM on the due list.

Works on any internet-connected phone, tablet or computer — iPhone or Android — right in the browser. One step further: the RouteHouse app for iPhone and iPad adds deeper integration with your device, including notifications for new jobs and schedule changes (coming soon to the App Store). See system requirements & what to buy →

Watch it work

Two minutes beats two pages of copy

Unedited screen recordings of the live app — the schedule your crew works from, and the office side you run the business on.

Septic pictured. Every trade runs the same app with its own form template, checklist and price list — on Standby Power you’d see the generator record, the PM checklist and the load bank fields, not septic’s.

A day on the schedule

Septic, grease trap and drain jobs from the morning route through the “on my way” text — weather, crew, addresses and job notes all in one screen.

1 min 43 sec

The office side

Customers, properties, commissions and CSV exports — the admin work that usually lives in someone’s spreadsheet, running off the same records as the field app.

2 min 31 sec

Want it walked through on your own jobs? Book a demo →

Beyond the truck

Fill the schedule, and get paid faster

The field app runs the visit. This side grows the business — booking, billing, texting and the integrations crews ask for most. It's all live today.

📍 811 tickets, tracked. Offered on installs — gas line and conduit trenching. Digging on this job? Add the 811 ticket — legal start and expiry are tracked, the schedule warns before a ticket runs out, and you can paste the ticket email instead of typing it.

Time clock Growth & Pro

Crews clock in from the truck — their own phone or a shared tablet, even with no signal. GPS on every punch, overtime figured for you, and a payroll-ready export at the end of the week. See how it works →

Contract & after-hours rates

Give contract customers their own prices and minimums — their work orders use them automatically. Set your business hours and a multiplier, and after-hours hourly work gets the premium line on the invoice.

Customer sign-off on reports

The customer signs on the tablet; the signature prints on the report.

Emergency Call quick dispatch

Take the call, pick the truck that can do it and is on the clock, and send it — in under a minute.

Job costing Growth & Pro

See labor, materials and disposal against what you billed, and clocked hours that never made the invoice. Labor comes from the Time Clock.

Weather-aware scheduling Pro

Never send a crew into a washout. A 7-day forecast sits on your schedule and flags the days that put weather-sensitive work at risk — and each tech sees that risk on his own jobs.For generator service that means storm days flagged ahead of time, so the office knows when the emergency calls are coming and which PMs to move.

Calendar sync Pro

Your whole schedule in Google, Apple or Outlook — plus a private per-tech link so each person sees only his own route, nobody else's.

Website lead capture Pro

Turn your site into a booking engine. Use a hosted request page or embed it on your own site — requests land right in your schedule and convert to a job or quote in one tap, with address autocomplete and an optional auto-text confirmation.

Business texting

Text from your own registered business number — “on my way” notes, reminders and a two-way message center with replies and a chime, plus automatic STOP opt-outs handled for you.

Online card payments

Connect your own Stripe account — customers pay by card and the money goes straight to your bank. Send a secure “Pay this invoice” link by email or text; paid and owing reconcile themselves, with an optional cash discount if you'd rather steer customers off cards.

Quotes & estimates

Branded, line-item estimates sent by email or text. Track what's been sent, and turn a won quote into a scheduled job in one tap — no re-typing.

QuickBooks Online

Push invoices straight to QuickBooks — no CSV in the middle. Run it by hand or set it automatic on a daily or weekly schedule, with tax-mismatch review flags before anything posts.

Recurring-service forecast

The service-due pipeline puts a dollar figure on your repeat work — this month out to five years — so you can see the revenue coming and rebook a customer in one tap.For generator service that means every unit you installed or maintain, coming due on its annual PM, forecast as money on the calendar.

Follow-up leads

Any report that flags a problem becomes a bookable repair lead — nothing that needs a return visit slips through the cracks, and the work is already scoped.For generator service that means the weak battery, the failed transfer switch or the unit out of service, raised from the report and quoted by the office.

Works anywhere you operate

Available worldwide with localized currency and formats in ~140 countries, a field app in 9 languages, and holiday-aware scheduling across 7 countries.

Your logo on every report and quote. Every unit’s serial and warranty date on the property record.
Field app now in 9 languages, and built for more.

New add-on · Now in pilot

Never miss a call

Outage calls pile up when every tech is already on a job. The RouteHouse Phone Assistant answers every call, just the ones you miss, or only after hours — your choice — and drops a ready-to-schedule request in your Requests box. Urgent calls are flagged 🚨 and can ring straight through to you.

Keep your number. Per-company add-on, works with any plan.

Call and hear “Tammy” now · (779) 278-8911

Demo line — the call ends after about 20 seconds, just long enough for a short intro. Your normal call rates apply. “Tammy” is just our demo: name your assistant anything you like, with a male or female voice in a range of accents to match your business.

See how the Phone Assistant works →
  1. It answers. A friendly, named assistant picks up like your front desk.
  2. It asks the right questions. Name, address, what they need, how urgent, gate codes and dogs.
  3. It lands on your schedule. Call summary and transcript in your Requests box — one tap turns it into a job or quote, for you to confirm.
Included · Proposals & memberships

Quote the install three ways. Keep them on a plan.

Put three generator sizes on one proposal with a financing example on each, then sell the owner a maintenance plan — the annual service books itself and renews on auto-pay.

Included with RouteHouse. Financing through the lenders you already work with.

See proposals & memberships →
  1. Good / better / best proposals. Signed on the customer’s phone, with deposits built in.
  2. Maintenance plans. Member prices, a ★ on the schedule, and auto-pay on your own Stripe account.
  3. Visits that book themselves. Members pick a day from a text or email link; the rest land on your Call List.
Pricing

Priced by the truck. Unlimited users.

Add every tech and office helper at no extra cost — you pay for service trucks, not seats. Early customers lock these rates in.

Rent generators too? Your plan already includes a rental fleet — up to 5, 25 or 75 rental units — so there’s no Generator Rental add-on to buy. Run another RouteHouse trade? Add it at 40% off.

Do other work too? Any Trade jobs are included at no extra cost — electrical work, installs and site prep, quoted, scheduled and invoiced in the same app, on the same trucks.

1 more trade free — your pick Each trade after that 40% off Unlimited users
Solo
One service truck, owner-operator.
$99/truck/mo
$49.50/truck/mo
$1,188 covers 24 months
$1.63 a truck per day
+ 1 more trade free — your pickAny RouteHouse trade · 100% off
  • Field app + admin console
  • Generator record on every property — serial, kW, fuel, warranty date
  • PM, load bank and transfer-switch reports
  • Dispatch, branded reports, invoicing, offline app
Growth
A growing fleet of service trucks.
$149/truck/mo
$74.50/truck/mo
$1,788 covers 24 months
$2.45 a truck per day
+ 1 more trade free — your pickAny RouteHouse trade · 100% off
  • Everything in Solo
  • Multiple trucks & crews
  • Service-due reminders — every install back on the schedule
  • Automatic follow-ups from what the tech found
  • QuickBooks sync — push customers & invoices
  • Time clock with GPS + payroll export
  • Job costing — billed vs. actual
Fleet
Large fleets & multi-crew operations.
More than 75 rental units
CustomQuoted on request
  • Everything in Pro
  • A plan sized to your fleet
  • Dedicated onboarding & data move
Talk to us

Prices are per truck, averaged over a 24-month term: buy one year (or 25% down, balance within 30 days) and your second year is on us. Year 2 free applies to paid trucks and plans; a free first truck (Solo with RouteHouse Payments) isn’t counted. One more trade free, your pick; each trade after that is 40% off. Limited-time offer — see payment terms. Unlimited users. Prices exclude applicable taxes.

Switching is on us.

Coming from Jobber, Tank Track, mHelpDesk, a spreadsheet or paper? On a Year 2 free plan we do the move for you.

  • Data import — customers, properties, equipment and service history
  • 1–4 live training sessions for office and crews
  • Switcher credit — a free month for every month left on your current contract

Just need scheduling, quotes and invoicing? Any Trade runs general service work for at least 10% less than Jobber, from $26 a month. It doesn’t include unit serials, warranty dates or maintenance records — that’s what the Standby Power edition is for, and Any Trade jobs come with it. Compare Any Trade →

Running a bigger operation? Talk to us → and we’ll size a plan to your fleet. Rent generators as well? Your plan already includes the rental fleet. Rental-only yard that doesn’t service customers’ units? Start with Generator Rental → Not sure which? Compare the two generator editions.

Questions

Generator service software, answered

  • What is generator service software? It runs the maintenance side of a generator business. RouteHouse keeps every customer's generator on file — make, model, serial, rated kW, fuel, transfer switch, warranty date — schedules and dispatches the visits, turns each PM, load bank or repair into a branded report, and puts every unit back on the office's due list when its next service comes around.
  • Does RouteHouse work with Generac, Kohler and Cummins units? It works with whatever you service — Generac, Kohler, Cummins and the rest. RouteHouse is brand-neutral: it records the make, model and serial on the pad. It isn't a manufacturer partner and doesn't register units or file warranty claims; it stores the warranty date you enter and keeps the service record a claim relies on.
  • Can it document NFPA 110 testing and load bank tests? Yes — it records and documents the testing: load percentage and duration, the weekly inspection, the monthly 30-minute run, the annual load bank, the 36-month 4-hour run, fuel quality, block heater and remote annunciator, on one report the facility manager files. RouteHouse documents the tests; it does not certify NFPA 110 compliance.
  • How does it turn installs into maintenance plans? RouteHouse tracks when each generator is due for service and puts it on the office's Due & Renewals list — the same due engine that runs the septic trade. Every install you do becomes a unit the office is reminded to bring back, instead of a customer you lose track of.
  • How much does RouteHouse cost for a generator dealer? It's priced by the truck, not per user — from $99 per truck per month billed annually ($1,190 per truck per year) on Solo, with Growth and Pro above it and a quoted Fleet tier for larger operations. Unlimited office staff and techs on every plan, and every plan includes a rental fleet. Add any other RouteHouse trade at 40% off.
  • Do I need Generator Rental as well? No. Every Standby Power plan includes a rental fleet — up to 5 rental units on Solo, 25 on Growth and 75 on Pro — with the drop pin, best-rate billing, hour-meter overtime and fuel. Generator Rental is the same rental tools sold on their own, for yards that don’t service customers’ units. You never need both.
  • Can customers pay by card? Yes. Connect your own Stripe account — customers pay by card from the invoice link and the money goes straight to your bank on your Stripe payout schedule. If you already use Stripe, connect that account. Stripe's processing fees show on your own Stripe statement.
  • Can RouteHouse take my generator monitoring alerts? Yes. Send your generator monitoring alert emails to RouteHouse and each one lands in your schedule, matched to the customer by serial number; a fault can become an emergency job automatically. It works with alert emails from Generac Mobile Link and Mobile Link Fleet, Kohler Energy Management and other brands that email alerts. It is not a direct manufacturer integration.

Make every install a maintenance plan

Book a 20-minute demo and we’ll run one of your real PMs through RouteHouse — the unit on file, the checklist, the load test, and the branded report the customer keeps.

Book a demo
See it on your jobs

Book a 20-minute demo

We’ll walk one of your real service calls through RouteHouse — put the generator on the property, run the PM on the tablet, log the load test, and watch the branded report and the next due date come together. Bring a unit you serviced last week.

  • No slide deck — a live look at the actual app.
  • Founder pricing locked for early customers.
  • We help you set up your first day, free.

You'll pick a time on the next step. No spam, ever.