RouteHouse Subprocessors
Provider: NextForge LLC ("NextForge"), operator of the RouteHouse service. Last updated: September 2, 2026 Version: 1.0 (interim — published pending attorney review)
RouteHouse uses a small number of trusted third-party service providers ("subprocessors") to help deliver the service. Each is engaged under contractual terms that require appropriate confidentiality and data-protection safeguards, and each processes data only as needed to provide its part of the service. This page is referenced by the RouteHouse Privacy Policy and Data Processing Addendum.
| Subprocessor | Service provided | Data it may process |
|---|---|---|
| Stripe, Inc. | Subscription billing, and — where a customer enables it — processing of payments the customer collects from their own customers (via Stripe Connect). | Billing contact and payment details; customer-payment transaction data. Full card numbers are handled by Stripe, not stored by RouteHouse. |
| Sent, Inc. (sent.dm) | Business text messaging (sending and receiving SMS from a business number, delivery status, opt-out handling). | Recipient phone numbers, message content, delivery and opt-out (STOP) records. |
| Resend | Transactional and notification email delivery (for example, account, billing, and service messages). | Recipient email addresses and message content. |
| HeyCatch | Website analytics and campaign attribution on our marketing website (getroutehouse.com). Not used inside the RouteHouse application. | Pages viewed and interaction events, device and browser information, IP-derived approximate location, and referral/campaign parameters. No Customer Data. |
| Railway | Cloud hosting and application infrastructure (where the RouteHouse application and data are hosted and run). | All service data, as hosted infrastructure, including account data and Customer Data. |
Additional and changing providers
This list reflects the primary subprocessors in use as of the date above. NextForge may add, remove, or replace subprocessors, and may use additional service providers (for example, for infrastructure sub-services, analytics, monitoring, security, or support) as the service evolves. Where required by our agreements, we will provide notice of material subprocessor changes and honor any applicable objection process described in the Data Processing Addendum. The most current list will be maintained on this page.
Questions
Questions about our subprocessors can be sent to privacy@getroutehouse.com.
NextForge LLC (RouteHouse) · 3209 Auburn St., Rockford, IL 61101 · GetRouteHouse.com