Sewer & Drain Cleaning Software — RouteHouse
RouteHouse edition · Available now

Clear the line. Camera the cause. Send a report they can watch.

RouteHouse is sewer and drain cleaning software: track each line as an asset, pin camera findings to the footage mark, attach the scope video to the job, and turn a diagnosis into a booked repair — on one offline-ready app your crews already know how to use.

Works offline in a basement or manhole · Installs on any tablet · Priced by the truck, unlimited users

RouteHouse today's jobs screen on a phone — schedule calendar, the day's stops with customer, address and status, and an emergency backup flagged
Every line tracked as its own asset
Camera findings pinned to the footage mark
A branded report they can watch
Diagnosis becomes a booked repair

“We are very happy. RouteHouse has been great to work with!”

— 815 Septic Guy Verified customer

The line is the asset — not just the address

Model the line, the way the job actually works

One property can have several lines — main lateral, kitchen, laundry. RouteHouse gives each its own record, so history and findings key off the line, not the address, the way a sewer or drain route really runs.

  • Material, diameter & length. Cast iron, clay, PVC, ABS or Orangeburg — with approximate diameter and length, cleanout location and access notes.
  • Camera findings, keyed to footage. Log each finding right where it is — "root intrusion @ 42 ft," "belly @ 68 ft," "offset joint @ 15 ft" — each with a severity, along the length of the pipe.
  • Scope video, attached to the job. The footage lives right on the line, ready to fold into the branded report the customer can watch.
  • Clearing warranty & history. Each line carries its own warranty window, so a callback inside it is flagged for the office instead of fumbled.
LineMain lateral
Material / sizeClay · 6 in
Finding @ 15 ftOffset joint — minor
Finding @ 42 ftRoot intrusion — severe
Finding @ 68 ftBelly — moderate
Scope videoAttached · QR ready
Recommended repairQuoted
Built for drain & sewer crews — not office plumbers

The things generic field apps get wrong for sewer & drain

Every line is a first-class asset

One property, several lines — main lateral, kitchen, laundry — each with its own material, diameter, cleanout, warranty and history. Findings key off the line, the way the work actually happens, not one note per address.

Camera findings pinned to the footage mark

Run the camera and log each finding right where it is — "root intrusion @ 42 ft," "belly @ 68 ft," "offset joint @ 15 ft" — each with a severity. It's the sewer-scope record generic field apps don't have: findings along the length of the pipe, not one note per visit.

A report the customer can watch

The branded inspection report lays out the findings, the recommended repair, and a scannable QR code and link to the scope video — so a homeowner, property manager or real-estate buyer can watch their own line. The pre-purchase sewer scope is a paid job in itself; this is the deliverable they're paying for.

Diagnosis becomes a booked repair

Clear the clog today, recommend the camera, log the findings, quote the fix — RouteHouse links the sequence off one line and nudges the office when a recommended camera or a quoted repair hasn't been booked. The follow-up is the re-book.

Credit the camera toward the repair — one tap

When you scope a line and the customer books the repair, the office applies the inspection fee as a one-click credit on the repair work order. Turns "the camera pays for itself if you fix it" into an actual line item. Off by default; set the amount in Settings.

Warranty callbacks, flagged not fumbled

A drain clear carries a warranty. If the line backs up inside the window, RouteHouse flags a possible warranty callback for your office to decide — so a genuine callback is honored and a "snakes it again" repeat stays billable.

Emergency-ready dispatch + T&M repair builder

After-hours backups get an emergency lane. Trenchless liners, spot repairs and dig-and-replace run through the line-item work-order builder — labor, equipment and materials, sales-tax aware — the same money engine the whole platform uses.

Offline, install-free & bilingual

Works with no signal down in a basement or a manhole, installs from a link (no app store needed), and runs in English or Español — plus a "couldn't access" outcome so a locked cleanout or no-access job never reads as a completed stop.

Stormwater · on every plan

Stormwater inspections, structure by structure

Catch basins, inlets, manholes, outfalls, culverts, ponds and separators — inventoried per site, inspected on a cycle, and reported for your customer’s annual stormwater report. The owner turns it on.

  • Structure inventory per site — every catch basin, inlet, manhole, outfall, culvert, pond and separator, with CSV import to load a big site at once.
  • Inspection cycles that book themselves. Due sites land on Due & Renewals and book one job per site.
  • Field inspection, structure by structure: condition, sediment, % full, debris, defects, illicit discharge and photos. Anything that needs work raises a follow-up work order automatically.
  • CCTV on any structure. Log the pipe run, footage-keyed observations graded 1–5 in plain words, and the video (video on Growth and Pro).
  • A compliance report per customer and date range — PDF with photos, or CSV — for your customer’s annual stormwater report.

RouteHouse records what the crew finds. It doesn’t file anything with a regulator.

Sample site inspection · illustrative data
Stormwater inspectionNorthgate Logistics · 14 structures
CB-01 · catch basinSediment · 40% full
CB-02 · catch basinGood
MH-3 · manholeCracked frame · follow-up work order raisedDefect
OF-1 · outfallNo illicit discharge
MH-3 → CB-04 · CCTV186 ft · 3 observationsWorst grade 4
Next inspectionOn Due & Renewals
A sewer & drain stop, start to finish

What a stop looks like on the app

1

Tap the job

The tech picks his name, sees the day's stops, taps the next address and gets one-tap directions in Apple or Google Maps — with the property's lines and last-service history already loaded.

2

Clear & camera

One tap logs GPS, time and weather and starts the timer. He clears the line, then runs the camera and pins each finding to its footage mark — "root intrusion @ 42 ft" — with a severity.

3

Attach & quote

The scope video attaches right to the line, before/after photos capture the condition, and a recommended repair drops into a line-item quote — camera credit applied if the customer books.

4

Send & go

One tap sends the branded inspection report — findings, recommended repair and a QR / link to the video the customer can watch — customer and office both copied, and he's on to the next stop.

Works on any internet-connected phone, tablet or computer — iPhone or Android — right in the browser. One step further: the RouteHouse app for iPhone and iPad adds deeper integration with your device, including notifications for new jobs and schedule changes (coming soon to the App Store). See system requirements & what to buy →

See it in the field

Real screens, not mockups

This is the actual app your crew uses on a phone or tablet at the job.

RouteHouse locations screen with GPS pins for each sewer and drain line and cleanout on a property

Pin every line, find it next time

Drop GPS pins on each cleanout and line. They're saved to the property, so the next visit starts at the line instead of a walk-around — even when one address has several.

RouteHouse field report showing weather, site details, the work performed and findings logged during the visit

The report writes itself as you work

Weather and site details fill themselves in. Log the work performed and each camera finding as you go, so the branded report is built by the time you leave — not typed up back at the office.

RouteHouse two-way texting screen showing a message thread with a customer and a sent link

Send the link, keep the thread

Text the report and video link from your own business number and keep the whole conversation in one place — replies, confirmations and the follow-up that turns a diagnosis into a booked repair.

Watch it work

Two minutes beats two pages of copy

Unedited screen recordings of the live app — the schedule your crew works from, and the office side you run the business on.

Septic pictured. Every trade runs the same app with its own form template, checklist and price list — on sewer & drain you'd see your fields and your terminology, not septic's.

A day on the schedule

Septic, grease trap and drain jobs from the morning route through the “on my way” text — weather, crew, addresses and job notes all in one screen.

1 min 43 sec

The office side

Customers, properties, commissions and CSV exports — the admin work that usually lives in someone’s spreadsheet, running off the same records as the field app.

2 min 31 sec

Want it walked through on your own jobs? Book a demo →

Beyond the truck

Fill the schedule, and get paid faster

The field app runs the drain and sewer route. This side grows the business — booking, billing, texting and the integrations crews ask for most. It's all live today.

📍 811 tickets, tracked. Offered on repair and install work orders. Digging on this job? Add the 811 ticket — legal start and expiry are tracked, the schedule warns before a ticket runs out, and you can paste the ticket email instead of typing it.

Time clock Growth & Pro

Crews clock in from the truck — their own phone or a shared tablet, even with no signal. GPS on every punch, overtime figured for you, and a payroll-ready export at the end of the week. See how it works →

Contract & after-hours rates

Give contract customers their own prices and minimums — their work orders use them automatically. Set your business hours and a multiplier, and after-hours hourly work gets the premium line on the invoice.

Customer sign-off on reports

The customer signs on the tablet; the signature prints on the report.

Emergency Call quick dispatch

Take the call, pick the truck that can do it and is on the clock, and send it — in under a minute.

Job costing Growth & Pro

See labor, materials and disposal against what you billed, and clocked hours that never made the invoice. Labor comes from the Time Clock.

Weather-aware scheduling Pro

Never send a crew into a washout. A 7-day forecast sits on your schedule and flags the days that put weather-sensitive work at risk — and each tech sees that risk on his own jobs.For sewer & drain that means the heavy-rain days that spike backups and flood basements, called out before the truck rolls.

Calendar sync Pro

Your whole schedule in Google, Apple or Outlook — plus a private per-tech link so each person sees only his own route, nobody else's.

Website lead capture Pro

Turn your site into a booking engine. Use a hosted request page or embed it on your own site — requests land right in your schedule and convert to a job or quote in one tap, with address autocomplete and an optional auto-text confirmation.

Business texting

Text from your own registered business number — reminders and a two-way message center with replies and a chime, plus automatic STOP opt-outs handled for you.

Online card payments

Connect your own Stripe account — customers pay by card and the money goes straight to your bank. Send a secure "Pay this invoice" link by email or text. Paid and owing reconcile themselves, with an optional cash discount if you'd rather steer customers off cards.

Quotes & estimates

Branded, line-item estimates sent by email or text. Track what's been sent, and turn a won quote into a scheduled job in one tap — no re-typing.

QuickBooks Online

Push invoices straight to QuickBooks — no CSV in the middle. Run it by hand or set it automatic on a daily or weekly schedule, with tax-mismatch review flags before anything posts.

Recurring-service forecast

The service-due pipeline puts a dollar figure on your repeat work — this month out to five years — so you can see the revenue coming and rebook a customer in one tap.For sewer & drain that means your recurring commercial and municipal jetting cadence, forecast as money on the calendar.

Follow-up leads

Any report that flags a problem becomes a bookable repair lead — nothing that needs a return visit slips through the cracks, and the work is already scoped.For sewer & drain that means a root intrusion or offset joint found on camera turns into a quoted repair on the books.

Works anywhere you operate

Available worldwide with localized currency and formats in ~140 countries, a field app in 9 languages, and holiday-aware scheduling across 7 countries.

Your logo on every report and quote. Route planning with satellite pins for line and cleanout locations.
Field app now in 9 languages, and built for more.

New add-on · Now in pilot

Never miss a call

Sewage in a basement goes to whoever answers first — at 10 a.m. or 2 a.m. The RouteHouse Phone Assistant answers every call, just the ones you miss, or only after hours — your choice — and drops a ready-to-schedule request in your Requests box. Backups are flagged 🚨 and can ring straight through to you.

Keep your number. Per-company add-on, works with any plan.

Call and hear “Tammy” now · (779) 278-8911

Demo line — the call ends after about 20 seconds, just long enough for a short intro. Your normal call rates apply. “Tammy” is just our demo: name your assistant anything you like, with a male or female voice in a range of accents to match your business.

See how the Phone Assistant works →
  1. It answers. A friendly, named assistant picks up like your front desk.
  2. It asks the right questions. Name, address, what they need, how urgent, gate codes and dogs.
  3. It lands on your schedule. Call summary and transcript in your Requests box — one tap turns it into a job or quote, for you to confirm.
Included on Pro · Industrial & Municipal

The paperwork cities, utilities and plants ask for

For crews that work for municipalities, utilities and industrial plants. Turn it on in Admin › Settings and it works for every trade on the account.

Pro only — on Growth, upgrade to Pro. Certified payroll is built in the WH-347 layout; RouteHouse doesn’t submit it to any agency.

  1. PO numbers on any job, printed on the report and invoice.
  2. Not-to-exceed contracts. Billed vs. remaining, with a warning at 80% and before a job would go over.
  3. Retainage withheld on each progress invoice, then “Release retainage” bills it when the work is accepted — payable online and pushed to QuickBooks.
  4. Insurance certificates per customer, with an expiring / expired list and a warning on that customer’s jobs.
  5. Certified payroll for prevailing-wage jobs, built from Time Clock job hours in the layout of the WH-347 (2025 revision), with a statement-of-compliance page to sign. PDF or CSV.
  6. Industrial job types: lift station cleaning, digester / tank cleaning, industrial vacuum service, roof vac / ballast removal.
Pricing

Priced by the truck. Unlimited users.

Add every tech and office helper at no extra cost — you pay for trucks, not seats. Early customers lock these rates in.

Already run Septic, Wells or another RouteHouse edition? Add Sewer & Drain at 40% off — every added trade, however many you run. One login, one bill, one set of trucks. A septic pumper who also cleans drains is our most common combo.

Do other work too? Any Trade jobs are included at no extra cost — excavation, concrete and hauling, quoted, scheduled and invoiced in the same app, on the same trucks.

1 more trade free — grease trap service or your pick Each trade after that 40% off Unlimited users
Solo
One truck, owner-operator.
$99/truck/mo
$49.50/truck/mo
$1,188 covers 24 months
$1.63 a truck per day
+ 1 more trade free — your pickGrease trap service (or swap for any trade) · $99/truck/mo 100% off
  • Field app + admin console
  • Line tracking & footage-keyed camera findings
  • Offline, photos, branded inspection reports
  • Property & line registry, dispatch & invoicing
Growth
A small fleet of trucks.
$149/truck/mo
$74.50/truck/mo
$1,788 covers 24 months
$2.45 a truck per day
+ 1 more trade free — your pickGrease trap service (or swap for any trade) · $149/truck/mo 100% off
  • Everything in Solo
  • Multiple trucks & crews
  • Video scope capture + shareable report video Early access
  • Camera-credit-toward-repair + recurring / commercial jetting scheduling
  • QuickBooks auto-sync — push customers & invoices, import inventory items
  • Time clock with GPS + payroll export
  • Job costing — billed vs. actual

Prices are per truck, averaged over a 24-month term: buy one year (or 25% down, balance within 30 days) and your second year is on us. Year 2 free applies to paid trucks and plans; a free first truck (Solo with RouteHouse Payments) isn’t counted. One more trade free, your pick; each trade after that is 40% off. Limited-time offer — see payment terms. Unlimited users. Prices exclude applicable taxes.

Switching is on us.

Coming from Jobber, Tank Track, mHelpDesk, a spreadsheet or paper? On a Year 2 free plan we do the move for you.

  • Data import — customers, properties, equipment and service history
  • 1–4 live training sessions for office and crews
  • Switcher credit — a free month for every month left on your current contract

Just need scheduling, quotes and invoicing? Any Trade runs general service work for at least 10% less than Jobber, from $26 a month. It doesn’t include line and cleanout records or the sewer & drain report — that’s what the Sewer & Drain edition is for, and Any Trade jobs come with it. Compare Any Trade →

Questions

Sewer & drain software, answered

  • What is sewer camera inspection software? It turns a sewer scope into a shareable record. RouteHouse tracks each sewer or drain line as an asset, lets the tech pin each camera finding to the exact footage mark (root intrusion at 42 ft, belly at 68 ft) with a severity, and produces a branded inspection report — with a QR code and link to the scope video — that the customer can watch.
  • How much does RouteHouse cost for a drain & sewer business? It's priced by the truck, not per user — $99 to $249 per truck per month billed annually across the Solo, Growth and Pro plans, with unlimited office staff and crew on every plan. Video scope capture and the shareable report video are Growth-and-up. Existing RouteHouse accounts add sewer & drain at 40% off.
  • How does RouteHouse record camera findings? On any job the tech runs the camera and logs each finding right where it is along the pipe — "root intrusion @ 42 ft," "offset joint @ 15 ft" — each with a severity, keyed to the footage mark. The findings live on the line, not as one note per visit, so the history reads the way the work actually happens.
  • Can the customer watch the scope video? Yes — the branded inspection report includes a scannable QR code and a link to the scope video, so a homeowner, property manager or real-estate buyer can watch their own line. A pre-purchase sewer scope is a paid job in itself, and this is the deliverable they're paying for. Video capture and sharing are included on Growth and Pro.
  • Does RouteHouse work offline in the field? Yes — the app works offline with no signal down in a basement or a manhole, installs from a link with nothing you have to get from an app store, and runs in English or Español.
  • Can I run sewer & drain alongside septic or other trades? Yes — it rides on the RouteHouse multi-trade platform: one login, one customer book, one set of trucks. A septic pumper who also cleans drains is our most common combo. See the system requirements page for what to buy.

Turn a diagnosis into a booked repair

Book a 20-minute demo and we'll run one of your real sewer stops through RouteHouse — from the clear to the camera findings to the report they can watch.

Book a demo
See it on your jobs

Book a 20-minute demo

We'll walk one of your real sewer or drain jobs through RouteHouse — schedule a stop, run it on the tablet, pin a camera finding to the footage mark, and watch the inspection report come together. Bring a recent scope; we'll show you the version the customer can watch.

  • No slide deck — a live look at the actual app.
  • Founder pricing locked for early customers.
  • We help you set up your first day, free.

You'll pick a time on the next step. No spam, ever.