Field-service software is a long commitment, and you should know who's on the other end of it before you sign. So: here we are.
Founder · NextForge Labs
I built RouteHouse after watching crews fill out the same paper report at every stop, then re-key the whole day at nine at night. Most software made that worse by adding screens. So we built the opposite — the lightest thing that still captures a job cleanly. If the crew won't use it in the truck, it doesn't ship.
A small software company that builds and runs its own products. RouteHouse is the field-service one.
There's no tier-one queue. Support goes to the same small team that writes the code, which is why a fix can ship the same week you report it.
Uptime, incidents and maintenance are published on a public status page. Your data is backed up daily and you can export all of it, whenever you want, in a format you can open.
Six trade editions shipped in a year because customers asked for them. When an operator tells us a screen is wrong, changing it is a conversation, not a feature request that disappears.
Twenty minutes, your jobs on the screen, no slide deck.